upholstery cleaning niagara falls

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Meet Our Team

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Owners

Professional Information

Name: Len Hume
Position at PCS: President and Co-Owner
IICRC Designations: Master Textile Cleaner, Journeyman Water Restorer
Post Secondary School: University of Waterloo – Engineering
Year started at PCS: 1990
Achievements, work related: Industry expert

Personal Information

Family Information
Married: Yes, Annette Marchionda
Children: 1 daughter, 2 grandchildren
Animals: none
Hobbies: Golf (not good), Music, Reading

Achievements: Raising money from the new hospital in St.Catharines
Favourite Dessert: Peaches
What I enjoy most doing while at work: Talking to clients; helping them out/educating.

Miscellaneous

My burning desire is to… see another Niagara Hospital (Centre of Excellence) built. This will be to compliment the one now on 4th ave St.Catharines
My key to success… Failure is not an option.

Professional Information

Name: Annette Marchionda
Position at PCS: Vice President and Co-Owner
IICRC Designations: Rug, Water, Carpet, Upholstery, Leather
Year started at PCS: 1990
Achievements, work related: Women in Business Finalist Runner Up in 2007, International Ambassadors to Industry and Spokespersons 2007-2008

Personal Information

Family Information
Married: Yes, Len Hume
Children: 1 daughter, 2 grandchildren
Animals: none
Hobbies:

Activities of Interest: Biking, Golf, Pole Walking
Achievements: Completed 100km Big Move Cancer Bike Ride in 2011 and 2012. Graduate in Small Business Management from Kent State University Office of Corporate and Community Services.
Favourite Dessert: Chocolate Cake
Pet Peeves: People who drive continuously in the left lane on highways

Miscellaneous

My burning desire is to… travel. Particularly to take a Tuscany bike/wine tour!
Something no one knows about me… I am keeping it my secret!!
My key to success… is willingness to always want to make our company better by continually seeking professional/personal development.

Most Importantly… I take great pride in always trying to be the best I can be for my clients, myself and my company.

Specialists

Professional Information

Name: Jon Chesham
Position at PCS: Senior Specialist
IICRC Designations: Please see certificate
Year started at PCS: Nov 1998
Achievements, work related: IICRC Credits, Wool Safe Course, Marble and Granite Course

Personal Information

Family Information
Married: Yes, Sandy
Children: Daughter and son, Alyssa and Jake, both 10 years old
Animals: 2 crazy cats and a puppy
Hobbies: Golf, hiking, canoeing in Algonquin

Activities of Interest: Hockey, football, fishing
Favorite Dessert: Cherry Cheese Cake (New York Style!)
Pet Peeves: Bad drivers, mosquitos and Habs Fans
What I enjoy most doing while at work: Interacting with clients and their pets

Miscellaneous

My burning desire is to… write a book and travel through time.
Something no one knows about me… I’m a great cook!
My key to success… Be willing to learn new things, if you aren’t growing you’re dying.

Most Importantly… Honesty and integrity.

Professional Information

Name: Andrew Johns
Position at PCS: Senior Specialist
IICRC Designations: Please see certificate
Year started at PCS: 2005
Achievements, work related: Excellence in area rugs and upholstery cleaning

Personal Information

Family Information
Married: Yes
Children: 1, son
Animals: 2 cockatiels
Hobbies: Mineral collecting, fishing, hiking, camping

Activities of Interest: Watching hockey
Achievements: Mineral specimen in the Royal Ontario Museum
Favourite Dessert: Pumpkin pie and whipped cream
Pet Peeves: Bad drivers
What I enjoy most doing while at work: Meeting new people and working with the other team members

Miscellaneous

My burning desire is to… have a mineral collecting tour and entice people already in collecting to Ontario a try!
My key to success… is to continue education and coaching.

Most Importantly… every day I wake is a good day!

Professional Information

Name: Kurt Frank
Position at PCS: Specialist
IICRC Designations: Please see certificate
Year started at PCS: 2012
Achievements, work related:

Personal Information

Family Information
Married: Yes, Jennifer
Children: 1 boy, Johnathan 13 years old
Animals: fish
Hobbies: Computers, fishing, outdoor walks, reading

Activities of Interest: Obtaining knowledge
Favourite Dessert: Chocolate desserts
Pet Peeves: Non Habs fans 🙂

Miscellaneous

My key to success… is being a patient, trustworthy and knowledgeable individual with a strong willingness to help.

Professional Information

Name: Phil Hicks
Position at PCS: Senior Specialist
IICRC Designations: Master Cleaner, 35 years in the industry, please see certificate
Year started at PCS: 2013

Personal Information

Family Information
Children: 3 children, 4 grandchildren
Hobbies: Sports

Achievements: Quit smoking in Sept 2012
What I enjoy most doing while at work: Whistling

Miscellaneous

My burning desire is to… travel to Hawaii
My key to success… is to take pride in my work.

Most Importantly… be honest with all clients.

Professional Information

Name: Robert Slute
Position at PCS: Senior Specialist
IICRC Designations: Please see certificate
Post Secondary School Attended: Niagara College
Year Started with PCS: 1995
Achievements (work related): Multiple IICRC Certificates

Personal Information

Family Information
Spouse: Veronica Moughtin
Children: A great family
Animals: Pet dog "Trixie"
Hobbies: Personal training, physical fitness

Activities of Interest: Building furniture
Achievements: Great family, great friend
Favorite Dessert: Brownies
Pet Peeves: Lack of focus
What I enjoy doing the most while at work: Solving homeowners' & clients' problems

Miscellaneous

My burning desire is to: Travel with my spouse
Something no one knows about me: I Cry at most every Christmas movie

My key to success: Focus & determination but above all positive thinking
Most Importantly: I love life and believe that is meant to be truly experienced.

Professional Information

Name: Rob Szegedi
Position at PCS: Specialist and Rug Artisan
IICRC Designations: Please see certificate
Post Secondary School Attended: Niagara College, International Academy of Design
Year Started with PCS: Dec. 2013
Achievements (work related: Custom made Rush stage rug, Ridley College tiger head rugs

Personal Information

Family Information
Spouse: Michelle
Children: Elyssa, she's 11.
Animals: 1 purebred applehead Chihuahua, Sheldon; 2 cats, Katniss & Kit, both crazy!
Hobbies: Computers, movies, any electronics really.

Activities of Interest: Muay Thai, BBJ, wrestling (Greco-Roman)
Achievements: Completion of Schools
Favorite Dessert: Not really into sweets, but once a year I'll have cake.
Pet Peeves: People who don't clean up after themselves.
What I enjoy doing the most while at work: Any custom work rugs or something unique.

Miscellaneous

My burning desire is to: succeed in everything that I attempt.
Something no one knows about me: At 17 I went backpacking in Europe for 6 weeks.

My key to success: Hard work, patience, and determination.
Most Importantly: Honesty, take the heat from the start, but in the end it will be appreciated and respected.

Professional Information

Name: Jesse Welton
Position at PCS: Specialist
Post Secondary School Attended: Niagara College
Year started at PCS: 2015

Personal Information

Family Information
Children: Tristan and Kiera
Hobbies: Photography, hiking, tennis

Activities of Interest: I have an interest in acquiring more interests
Favorite Dessert: Cheesecake
What I Enjoy Doing the Most While at Work: The diversity of tasks and the clients!

Miscellaneous

Something no one knows about me: I'm double jointed!

My key to success: Passion and pride in accomplishment

Professional Information

Name: Brock McMaster
Position at PCS: Specialist
IICRC Designations: Commercial Carpet Maintenance
Year started at PCS: 2016
Achievements, work related: Certified in IICRC

Personal Information

Family Information
Children: Skye and Mercedes
Hobbies: Going to Gym

Achievements: High school graduate, college graduate Civil Engineering Technology
Favorite Dessert: Creme Brulee
What I Enjoy Doing the Most While at Work: Customer satisfaction

Miscellaneous

My burning desire is to: Win and make people happy
Something no one knows about me: Master Bowler

My key to success is: Always going forward and continuing to learn more about every aspect of life.
Most Importantly: I like to be happy

Office Staff

Professional Information

Name: Randi Beckett
Position at PCS: Client Sales and Administrative Assistant
IICRC Designations: Please see certificate
Post Secondary School: Brock University
Year started at PCS: 2013
Achievements, work related:

Personal Information

Family Information
Spouse: No
Children: 1 Son
Animals: 2 cats – Mr. Cat and Ninja
Hobbies: Reading, yoga, and puzzles

Activities of Interest: Wine business research
Favourite Dessert: Lemon Meringue Pie
Pet Peeves: Commercials
What I enjoy most doing while at work: Learning new things

Miscellaneous

My burning desire is to… Buy a house with lots of outside space.
Something no one knows but me… If I told you it wouldn’t be a secret.

My key to success… Is believing that things happen because they are meant to be.
Most Importantly… I look forward to help you at PCS!

Professional Information

Name: Chris Troope
Position at PCS: Client Sales and Administrative Assistant
IICRC Designations: Please see certificate
Post Secondary School: Smiths Falls District Collegiate Institute
Year started at PCS: 2012
Achievements, work related:

Personal Information

Family Information
Married: No
Children: No
Animals: Ziggy, my god-dog (I’m his godfather)
Hobbies: Hiking and biking

Activities of Interest: Games, board game night is a big thing in my household
Favourite Dessert: Trifle and Pumpkin Pie

Professional Information

Name: Stacey Clarke
Position at PCS: Sales Associate
IICRC Designations: Please see certificate

Personal Information