On July 5th, 2021, PCS Niagara was purchased by Enrique Malpica.
“I’d like to introduce myself to you as the new owner of PCS of Niagara. I am very excited about the opportunity to continue the legacy that Len and Annette have created in the last 30 years. It is an honor to be part of such as a great organization. I promise every one of you that my focus will continue to be customer-centric.
To all our customers: Thank you for trusting PCS for so many years. I look forward to serving you with the same professionalism and respect that you have been accustomed to.
To all our staff: Thank you for your dedication and passion. I can’t wait to see what PCS will become in the future.
To my wife Maricel and my two sons Alexander and Angelo: Thank you for letting me live my dreams. I love you all.”
Enrique Malpica – President of PCS Niagara
“Great things in business are never done by one person. They’re done by a team of people.” – Steve Jobs
In 1990 Annette Marchionda and her husband Len Hume realized a life-long dream!!!! They knew in their hearts that there was a better way to treat people. You know – give more than you get, go the extra mile, be nice to people and they will be nice right back!
Len and Annette decided to design a service company from the ground up, with attention to the needs of the client. They knew that if they focused on the clients needs then their companies needs would be easily met. It started with one small truck – Annette booked the work and Len delivered the service at the clients homes. Annette was even known to be out on the truck (especially in flood season). They never tried to be the cheapest but always focused on giving the best value for the money. They both believe in the old saying “You get what you pay for”. This must have meant something to clients because word of mouth has continued to drive growth in this company. You know – all these years later and we still are servicing the very first apartment building we got in June of 1990 – how’s that for loyalty and trust.
PCS of Niagara reflects not only Annette and Lens’ personalities but they have an awesome team working with them that has one goal. “Provide the most value possible – plain and simple”
You’ll never get “Bait and switch” techniques from these folks. We don’t like it ourselves and will never mislead a client – either commercial or residential! Check out ethicalservices.com – PCS has taken an oath to treat people – only in ethical ways. There is no honour in cheating people or in being cheated!!
Check out the rest of our site and give us a try – with a 200% guarantee, you cannot lose with our company.
We combine professional expertise, high-quality equipment, and exceptional customer service.
Our goal is to deliver outstanding results while providing a smooth, respectful, and reliable experience for every customer. With over 30 years of experience as an IICRC-certified firm, supported by 5-star customer Google reviews, your project is in good hands with PCS. We take the privilege of working for you seriously, and our team strives to make your life easier and pain-free throughout this process. There is a lot we can do to help!
Yes, when availability allows. We understand that spills, pet accidents, and unexpected messes happen. Contact us as soon as possible, and we’ll do our best to accommodate same-day or urgent carpet and upholstery cleaning within the Niagara Region.
We proudly serve the Niagara Region, including:
If you’re unsure whether we service your area, just ask!
Absolutely. We use professional, eco-friendly cleaning products that are safe for children and pets when used as directed by our highly trained specialists.
Customer safety and comfort are a core part of our service values. If you have any concerns regarding products that may be used during your appointment, please reach out to our office team, and we would be happy to answer any questions.
Yes. We offer free, no-obligation estimates for carpet, upholstery, tile, and area rug cleaning.
You can request an estimate by phone or conveniently book online anytime. Simply visit our website, include a note of what services you would like quoted, and select a time that works for you. Our online booking system is available 24/7 for your convenience.
